SMS terms and conditions

Effective November 6, 2026. These terms cover text messages sent by Keepdesk, a service of In Perpetuity Holdings, LLC, Plano, Texas, and text messages sent from the phone numbers of businesses that use Keepdesk.

Program description

Keepdesk sends two kinds of texts. First, conversational and customer-care messages from a business that uses Keepdesk, to people who called that business: a text back after a missed call, an appointment confirmation or reminder, a booking link, or an answer to a question you asked. Second, messages from Keepdesk itself to business owners who asked for a missed-call audit, the demo number, or account notices (usage alerts, billing, service updates).

How you opt in

You opt in to messages from a Keepdesk client by calling that business and asking for a booking, a callback, or information, or by giving your number to its assistant for that purpose. You opt in to messages from Keepdesk by checking the consent box on the audit form at getkeepdesk.com, by texting the word DEMO to 469-569-9330, or by becoming a Keepdesk client. Consent to receive texts is not a condition of any purchase.

Message frequency

Message frequency varies. A missed-call text back is one message per missed call. Appointment confirmations and reminders are sent only for appointments you booked. Account notices are sent as needed.

Cost

Message and data rates may apply. Your carrier's standard messaging and data charges are your responsibility.

How to opt out

Reply STOP to any message to stop receiving texts from that number. You will receive one final confirmation text. To stop texts from a Keepdesk client, reply STOP to that client's number; to stop texts from Keepdesk, reply STOP to the Keepdesk number. You can also email vince@keepdesk.net.

Help

Reply HELP to any message for assistance, email vince@keepdesk.net, or call 469-569-9330.

Carriers

Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon, and most regional carriers in the United States.

Privacy

We do not sell or share mobile phone numbers, message content, or SMS consent with third parties or affiliates for marketing or promotional purposes. See the privacy policy.