How to cancel

Keepdesk is month to month. Cancelling takes one click, happens the same day, and your phone number goes with you. This page is the whole process.

Three ways to cancel

1. One click. Open your billing page (the link is in every invoice email) and choose "Cancel plan." That is it. No call, no form, no retention offer.

2. Email. Send "cancel" to vince@keepdesk.net from the address on your account. You get a confirmation within one business hour.

3. Text or call. 469-569-9330. Same confirmation.

What happens the same day

Call forwarding to Keepdesk is turned off before midnight Central time, so your phone rings the way it did before. The current month is the last charge; there is no notice period, no early termination fee, and no charge for unused minutes. Your recordings, transcripts, and call log are exported to you on request within five business days, then deleted.

Your phone number

If Keepdesk provisioned a number for you, it is registered in an account in your name, and you keep it. Port it to any carrier at any time; Keepdesk charges nothing for that and does not hold the number for any reason. If you forwarded an existing number, nothing changes: it was always yours, and the forwarding is simply switched off.

The first 60 days

If Keepdesk has not paid for itself in recovered jobs within your first 60 days, cancel and keep the setup work at no further charge. Tell Vince what did not work; that feedback shapes the service.

Questions: vince@keepdesk.net or 469-569-9330. A human answers within one business hour.