Rosie AI Receptionist Review: What the $49 Plan Includes

Rosie's $49 Professional plan gives you 250 minutes a month, English and Spanish, message taking and spam detection, but no call transfers and no direct calendar booking. If you go over your minutes, Rosie's Terms move you up to a higher plan automatically. This page starts with how to leave cleanly, then covers what the plan includes, what it does not, and what changes when you go over.

How to leave Rosie cleanly

Cancel in the dashboard: Account, then Billing, then Manage Billing, then Cancel plan, and confirm, per Rosie's help article. Cancellation takes effect at the end of the current monthly cycle.
Turn off call forwarding at your phone carrier. Cancelling in Rosie does not change your carrier's forwarding. Rosie's own help article says you are still charged for minute overages until the cycle ends, and that you can turn off forwarding to Rosie at any time to avoid them.
If Rosie hosts your number, port it out within three months of termination; after that, the Terms let Rosie release it.
Download your call data within 30 days of cancellation; after that, the Terms say it is deleted.

Rosie's current plans (checked November 2026)

From Rosie's pricing page, re-opened November 12, 2026. Rosie's Terms name the operator as Rally Commerce, Inc., doing business as Rosie.

Plan	Monthly price	Minutes a month
Professional	$49	250
Scale	$149	1,000
Growth	$299	2,000

The page also offers annual billing with "2 months free," but lists no annual prices. A website texting add-on is $50 a month for 25 conversations, then $1 per additional conversation.

What the $49 Professional plan includes

From the pricing page's plan list and its list of features on all plans:

24/7 AI answering, trained from your Google profile and website
Message taking, limited to 2 scenarios
Spam detection
English and Spanish on every call
Custom agent name and greeting, with 10+ voices
Call summaries, transcripts and recordings
Email and text notifications for every call
Zapier integration
iOS and Android apps, and your choice of area code

The pricing page also lists sending appointment links by text on Professional. A Rosie help article says texting links and appointment links start on higher plans, and it quotes older plan prices, so ask Rosie to confirm before you rely on it.

What it does not include

Call transfers of any kind. Cold and warm transfers start on Scale; waterfall transfers that try several numbers need Growth (help article dated August 20, 2026).
Booking directly on your calendar. This starts on Scale.
Texting callers during the call. This starts on Scale.
More than 2 message scenarios. Scale allows 5; Growth allows unlimited.
Custom training documents, white-glove onboarding and priority support. All three are Growth only.

What happens when you go over 250 minutes

Rosie publishes no per-minute overage rate. Under Section 3(c) of its Terms (last updated February 5, 2026), if you use more minutes than your plan allows, "Rosie will automatically upgrade the Subscriber to a higher Subscription Plan." You then stay on that plan until you downgrade it yourself. The next plan up, Scale, is $149 a month.

The Terms say minutes are billed in 60-second increments, rounded up, from the moment the call connects to the AI until it disconnects. Calls from numbers on your blocked list use no minutes; the help center does not say whether calls caught by automatic spam detection count.

Other terms worth knowing

Plan length. Plans run 30 days and renew automatically. Rosie gives at least 30 days' notice before a fee or plan change.
Free trial. New subscribers only; the Terms say the length is stated at signup, and the trial converts to a paid plan unless you cancel first.
Refunds. Payments are generally non-refundable, with no refunds or credits for partly used periods.
Your number. Rosie either hosts your number or gives you a number to forward to. It may release numbers not ported away within three months after termination.
Where it works. Rosie's help center says it currently supports only US businesses; its Terms permit use in the United States and Canada.

What customers report

Rosie is new and has few public reviews. Capterra shows no reviews yet, Google Play shows 4.9 stars across 12 reviews, and the Apple App Store shows 3.5 across 11 ratings. Each report below is one customer's account, paraphrased, as shown on the source page in November 2026.

Apple App Store, October 2 (the page shows no year). A reviewer says that after cancelling during the trial, the business line kept routing to Rosie, callers heard a message about a problem with the Rosie subscription, and calls were missed for three or four days. This matches step 2 above: the forwarding lives at your carrier.
Google Play, September 25, 2026. A small business owner on the trial calls the app seamless but wishes it cost about $30 less.
Shopify App Store, June 11, 2026. A business reviewer says Rosie handles over 90% of the calls it used to answer itself.

Rosie and Keepdesk side by side

	Rosie Professional (checked November 2026)	Keepdesk
Price	$49 a month, 250 minutes	Starter: $149 a month, 300 minutes
Going over	Moved to a higher plan automatically, which stays until you downgrade	$0.25 a minute, text alert at 80 percent
Transfers	Not on this plan	Live emergency transfer on Front Desk ($297)
Setup	Self-serve; white-glove only on Growth ($299)	Done for you on a 30-minute call

If you take few calls, never need a transfer, and are happy to set things up yourself, Rosie's $49 plan costs less. If you need transfers or want someone else to do the setup, compare it with the plans below.

About Keepdesk

Keepdesk is an AI phone receptionist that we set up for you.

Plans. Starter: $149 a month, 300 minutes. Front Desk: $297 a month, 800 minutes, adding calendar booking, live emergency transfer, English and Spanish, and a weekly calls-to-look-at email. Executive: $497 a month, 1,500 minutes, with everything in Front Desk, plus up to three lines, priority phone support, and a monthly tuning call.
Setup. $297 one time, done for you on one 30-minute call. Setup is free if you are switching from another answering service or phone platform, such as Podium, Birdeye, Weave, Thryv or Jobber.
Overage. $0.25 a minute, with a text alert at 80 percent of your plan. Spam, robocalls, hang-ups and calls under 15 seconds are never billed.
Commitment. Month to month, no contract. Cancel from the billing page, same day, no exit fee. We revert your forwarding the same day.
Your number. You keep your number. If you leave, it goes with you, free. Most clients keep their number with their own phone company and forward calls to us.
Support. Our AI assistant, Sam, answers your Keepdesk line 24/7. A real person answers support email within one business day, usually the same day. Same-day help if your line stops working.
How the AI handles callers. It tries twice to understand, then takes a message or transfers. It never invents prices.
Texting. Missed-call text-back is coming soon; it is not available today.
60-day promise. If Keepdesk does not pay for itself in recovered jobs within the first 60 days, cancel and keep the setup work.

Not sure yet? We offer a free missed-call audit: we call your line the way a customer would and show you what we find. Request your free missed-call audit.

Keepdesk was founded by Vince Sandlin, who spent 21 years in commercial flooring in the Dallas area, the last 11 as founder and CEO of a high-volume contracting firm.

Hear a sample call at (469) 535-7496; it answers as a sample garage door company. Start at getkeepdesk.com/start, call us at (945) 523-3430, or email [email protected].

Sources

Every page below was re-opened November 12, 2026.

See plans and start Free missed-call audit